SMJH ASSOCIATES Limited (“Company”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Full name
- Email address
- Phone number
- Company or business information
- Billing and payment details
- Communication records (emails, contact forms, inquiries)
- Technical information such as IP address, browser type, device information, and website usage data
2. How We Use Your Information
We use your information to:
- Provide our consultancy and support services
- Respond to inquiries and communications
- Process payments and invoices
- Improve website performance and user experience
- Maintain internal business records
- Comply with legal and regulatory obligations
- Prevent fraud, unauthorized access, or misuse
3. Legal Basis for Processing
Under applicable UK data protection laws, including the UK GDPR, we process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
4. Data Sharing
We do not sell, rent, or trade your personal information.
We may share information with:
- Professional advisors
- Payment processors
- IT service providers
- Legal or regulatory authorities when required by law
All third parties are expected to maintain appropriate confidentiality and security standards.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against:
- Unauthorized access
- Alteration
- Disclosure
- Loss or destruction
However, no internet-based system can be guaranteed 100% secure.
6. Data Retention
We retain personal data only for as long as necessary to:
- Deliver our services
- Fulfill contractual obligations
- Meet legal, tax, or regulatory requirements
- Resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymized.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and analyze usage.
Cookies may help us:
- Remember user preferences
- Improve website performance
- Analyze traffic and engagement
You may disable cookies through your browser settings, though some website features may not function properly.
8. Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
Requests may be subject to legal limitations.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, policies, or content.
We encourage users to review third-party privacy policies separately.
10. Confidentiality of Client Matters
As a provider of IT consultancy, intellectual property support, and legal-related services, we treat client communications and sensitive business information with strict confidentiality, subject to legal obligations.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or service changes.
Updated versions will be posted on this page with a revised effective date.
12. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact:
SMJH ASSOCIATES Limited
United Kingdom
Email: info@smjhassociates.com
Phone: +44 XXXX XXXXXX